Customer Testimonials

The Leading Note would like to extend a big thank you to all of our customers. The support of music teachers, choirs, orchestras, schools and all students of classical music have enabled us to grow to the point where we have become a significant asset to the Canadian classical music community.

Here’s What Our Customers Have To Say

The Leading Note provides quick, efficient service and has been invaluable in providing music for the University of Toronto Summer Choral Conducting Symposium in recent years. The staff members are knowledgable and helpful. It’s a pleasure to do business with them!”
- Hilary Apfelstadt, Choir Director, Exultate Chamber Singers and University of Toronto, Toronto, ON

“The Leading Note is a wonderful resource for all musicians, professional and amateur. I have purchased sheet music, recordings, accessories and textbooks for my university classes and received nothing but courteous and efficient service.”
- John Armstrong, Professor of Music, University of Ottawa, Ottawa, ON

“The Leading Note has been a wonderful enterprise that meets both my teaching needs as well as those of my students. They always have the Suzuki and other violin related materials I need, and if not, they order in what’s missing right away. Their staff are always knowledgable and cheerful, which is also a nice change from the modern big box retailers. I encourage anyone needing books or other music supplies to place their business with The Leading Note. I have been shopping with them for years, and appreciate all that they do and offer.”
- Kit Barham, Violinist, Ottawa Suzuki Strings

Your current awareness and research service has proved invaluable to me. It reflects your in-depth knowledge of the music business and saves me both time and money. Your competitive prices and prompt supply of orders is greatly appreciated. Your website is well organized, attractive and easy to navigate. I enjoy reading your blog containing news of the Canadian music scene. You play an important role in the musical life of Ottawa through your charitable work and your support and promotion of musical events. Thank you so much for your wonderful service!”
- Debra Ann Begg, Music Librarian (retired), University of Ottawa, Ottawa, ON

“I am often reminded of the bookstore in the novel “84 Charing Cross Road” when I deal with the Leading Note. They are really interested in your music needs and unless what you want is out of print, will cheerfully find, order and send you whatever you want, no matter where it is published. I have never dealt with any other store so helpful.”
- Philip Cumyn, Flutist, Montréal, QC

“Depuis plus de dix ans, j’ai la chance d’avoir le support de Leading Note. Les membres du personnel sont courtois et des plus compétents. Je ne saurais que faire sans eux! Leading Note staff is the best! I have sent requests to them year after year and they are always extremely fast and courteous. I cannot imagine not having them. They have always been able to answer my questions and most of all get the music for my choirs quickly and in time for my first rehearsal. They seem to be able to do anything. They have found all the music I ever asked for. A+
- Robert Filion, Choral Director and Music Teacher, Ottawa, ON

“Since the day of its opening in 1999, The Leading Note has been an essential component of my busy teaching and performing studio. The staff are always knowledgeable and very helpful with ready assistance. Orders are always promptly executed if scores are not in stock on the shelves. This store is an invaluable resource for my life of making music.”
- Gloria Fox, Piano Teacher, Ottawa, ON

“Thanks to the expertise of the fine folks at The Leading Note there is no need to waste hours on frustrating internet searches. The staff are knowledgeable and very helpful, researching hard-to-find titles or new compositions, as well as the ideal edition of the standard repertoire. With free shipping, excellent customer service and fast turn-around, The Leading Note is a highly competitive venue for all your music-purchasing needs.
- Paul Halley, Composer, Organist and Choral Director, King’s College and All Saints’ Cathedral, Halifax, NS

“As a former violinist with the National Arts Centre Orchestra of Canada – now teaching – I am delighted to be able to access needed violin repertoire from The Leading Note. If, in the rare instance, the music I am looking for is not in stock, the order is always looked after very efficiently by pleasant and knowledgeable staff.”
- Gail Halliday, Violin Teacher, Ottawa, ON

“I have been doing business with the Leading Note for many years. Every time we have a question about availability of an item we have an answer in a very short time. We always know how long it will take for something to arrive and how much it will cost. The owners and staff at the Leading Note go out of their way to provide personal and friendly service. It is a pleasure for us to have been able to cultivate such a valued partnership with a local business that gives so much back to the community, over many years.”
- Laurie Hamilton, Choral Director, Carleton University Choir and Ottawa Carleton Choristers, Ottawa, ON

“I have been doing all of my choral purchasing through the Leading Note for the past 8 years. Throughout this time they have gone above and beyond to ensure that my orders come in as quickly as possible and they are never daunted by obscure musical requests. Service with a smile and then some! Leading Note is THE best place in Ottawa for choral music.”
- Rachel Handley, Choral Director and Music Teacher, Glebe Collegiate, Ottawa, ON

“The Leading Note’s superior service meets all my sheet music needs. As a long distance customer, being able to order online through a reliable and secure website is vital, and I have always found the Leading Note’s system to be a trouble-free timesaver. The website is fast, easy to use, and wonderfully convenient. Knowledgable, friendly staff ensure my orders are processed and delivered as quickly as possible, and the reliability of service is second to none. In short, if the material I am looking for is available, The Leading Note can get it. Thanks to everyone at the Leading Note for many years of consistent, high quality service to musicians everywhere.”
- Greg Hartley, Piano Teacher, Vancouver, BC

“In 30 years of choral conducting I have had dealings with many different music shops. Leading Note has been more efficient, helpful, supportive and collaborative than I could have imagined! The staff is knowledgeable, enthusiastic, generous and friendly. Leading Note is not just a music shop for me and my choirs, it is a significant part of my team and my choirs’ successes! Thank you for your excellent service!”
- Jackie Hawley, Choral Director, Ottawa, ON

“As a piano teacher I am always looking for new and exciting repertoire, both for my students and myself. Over the years I have received a great deal of support from your experienced and friendly staff. It’s a pleasure to discuss music matters both classical and popular. Indeed, we are on a first-name basis now! I especially appreciate Leading Note’s willingness to explore different options with regard to publishers and price points. Lately I have been delving into the popular repertoire with my students. I know I will be able to find all of these new and old tunes at Leading Note. If the books need to be ordered, the delivery time is often within the week. Leading Note offers exceptional service, a willingness to explore options and a love of all things musical. It is truly a great store!”
- Beverley Heard, Piano Teacher, Ottawa, ON

“I have been a customer of The Leading Note since it opened several years ago. The staff is always friendly, knowledgeable and willing to help. The store is well laid out and the prices are very reasonable. In almost all cases the music I’m looking for is in stock which is important as I am usually buying music for my students. When I’ve had to order something, the turn around time is very quick – something I very much appreciate. Bravo for a job well done and wishing you continued success!”
- Sue Jones, Piano Teacher, Ottawa, ON

“Musicians in Ottawa are fortunate to have an extensive music store such as The Leading Note where one can browse a variety of the best editions and get excellent service. Indeed many larger European cities today do not even have an equivalent.”
- Dr. Elaine Keillor, Professor of Music (retired) and Pianist, Ottawa, ON

“The Leading Note has become my ‘go-to’ place for music as a teacher, a parent and an ever-learning musician. The staff is friendly, helpful and always quick to get back to me with answers to my queries about books. This is definitely my preferred music store in Ottawa.”
- Karla LeBlanc, Piano Teacher, Ottawa, ON

“The Leading Note sheet music experts provide our music community with fantastic service and excellent value. From the outset, this team has impressed me with its stock of titles and editions – the very ones which players, students, and teachers seek regularly. The store keeps a small overstock in the back room, so requests most often are honoured immediately. On occasion, a part may need to be ordered, but arrives within a very reasonable time frame. Always shop at The Leading Note! Online or in person, it simply is the best.”
- Timothy McCoy, cellist, NAC Orchestra, Ottawa, ON

“Leading Note is everything you want in a classical sheet-music store: superb customer service, friendly and knowledgeable staff, excellent in-store selection and impressively quick delivery on special orders. When I moved to Calgary from Ottawa two years ago, I was sad to leave Leading Note. However, when Calgary’s best sheet-music store closed after almost fifty years in the community, I discovered Ottawa’s Leading Note in a whole new way — as a fantastic online retailer! I absolutely recommend Leading Note to all Canadian performers and teachers. Hey — they don’t pay me to say this stuff — I’m just a huge fan!”
- Jane Perry, choral director, Calgary, AB

The Leading Note is an unbeatable source for printed music. I don’t live in Ottawa, but I buy all my partitions from them, communicating online. The staff is efficient, immediately responsive, knowledgeable, super friendly, happy to research various editions and give advice when asked, and to do whatever is needed to accommodate my needs in terms of shipping quickly or cheaply, keeping track of back orders, etc. I find they provide everything I need or want from an online source for published music, and the prices are fair for high quality products.”
- Toni Pickard, Cellist, Kingston, ON

“I’ve been extremely pleased with the service offered at the Leading Note, and I direct my students to them for all of their sheet music purchasing needs. They’ve also supplied my orchestra library with scores and parts, and are quick to respond with emails that compare various editions and costs”
- Vernon Regehr, Cellist and Music Professor, Memorial University, St. John’s, NL

“I love dealing with The Leading Note for my choral music orders. The staff are knowledgeable and work hard to fill every request for us, even when it requires real detective work on their part. Over the years, The Leading Note has become much more than a great sheet music store: it is a hub of musical life in Ottawa.”
- Scott Richardson, Choral Director, Ottawa

“I have found The Leading Note to be a valuable resource for my trumpet students at the University of Ottawa. The service is reliable and courteous. It’s a place that I would recommend to any musician.”
- Eric Rupp, Trumpet Teacher and Choral Director, Ottawa, ON

The Leading Note has become my ‘go to’ music supplier in Ontario. It’s customer service is friendly and extremely helpful. What is especially impressive is the speed with which we receive shipments. Superb!
- Mark Sirett, Composer and Artistic Director Cantabile Choirs of Kingston, Kingston, ON

“The Leading Note is the first place I look for my sheet music needs. The staff here have always been helpful and supportive, even when I have tight deadlines and a crazy schedule to manage! All of my inquiries are responded to fully, and in a timely manner. Having worked in sheet music retail for several years myself, I whole heartedly appreciate the knowledge, service, and fair pricing that the Leading Note provides.”
- Tracey Stabback, Choral Director, Teacher, Composer and Pianist, Ottawa, ON

Your Music Shoppe is one of my bastions of civilization in this barrage of the technological age. As a student, it had been my pleasure and solace to wonder in the stacks of the library, to find a quiet nurturing nook, and to rest with the friendship of a printed tome. Now, as a retired person, it is with pleasure that I have the time to wander and wade through music books, to leaf through the pages, to hear the notes, and dream of recreating their siren call! I live out in the country, and if I could, I would be a frequent person, sitting in one of your nooks, and simply reveling in the space dedicated to the notated page. You are a space of dreams, the stuff of novels, with a well-informed and welcoming staff.”
- Gloria Stowell, Cellist, Merrickville, ON

The Leading Note is in my opinion one of the finest music stores there is. Their service is excellent, the staff friendly, efficient and well organized. the shipping is fast and reliable and even backordered items ship in a very timely manner. Their pricing of items is very reasonable. I recommend the Leading Note to all of my students. Thanks for your excellent service.”
- Wolf Tormann, Cello Teacher, Kingston, ON

The Leading Note is every choral conductor’s best friend! The staff is friendly, highly responsive and very knowledgeable. They are unbeatable at doing research and finding rarely performed scores. For these reasons, The Leading Note is the to-go music store for all my ensembles including McGill University, the Ottawa Choral Society, and the Church of St. Andrew & St. Paul”
- Jean-Sébastien Vallée, Choir Director, Ottawa Choral Society, Church of St. Andrew and St. Paul, McGill University Schulich School of Music, Montréal, QC

“I have been a flute teacher for over 30 years and have shopped at a number of Canadian music retailers, both in-store and by mail order. What places The Leading Note above all others is their superior customer service. All staff members who have assisted me are very familiar with the flute repertoire, publishers of flute music and various editions that are available, and after I place an order, will notify me regarding shipping dates and provide other timely information. The Leading Note carries everything a musician is look-ing for and the staff will go out of their way to ensure complete customer satisfaction.”
- Audrey Jean Wells, Flute Teacher, Timmins, ON

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