Important Update: New Store Hours

February 15, 2019

An important message for our local customers here in Ottawa-Gatineau and anyone visiting us from out of town:

As many of our local customers know, the Elgin Street Renewal Project is now in full swing. While it is easy to access our shop via Gladstone and there is still ample on-street parking, some of you may feel less inclined to come downtown.

Anticipating less in-store traffic, we have decided to move forward with a pilot project to reduce the hours that our store is open to the public. This will allow us to maintain a balance between being available to our local customers, serving musicians locally, nationally and internationally via our world-class online store, and keeping the business healthy.

Beginning February 18th, our nominal opening hours will be:

  • Monday to Friday: 10 am to 2 pm
  • Saturday: 10 am to 5 pm
  • Sunday: closed

During the week days, someone will generally be here for most of the day and we would be receptive to customers stopping by outside of these nominal hours.  If you find that there are times when the 10 am to 2 pm hours are not convenient for you, we would encourage you to contact us and arrange a time to stop by outside of those hours. However, if we are here, we will certainly never turn anyone away. And, of course, we will continue to respond promptly to emails and phone calls.

There are also several other options for those wanting to avoid Elgin Street during the construction period:

  • Our online store and email/phone order mail-out services are available with free shipping on orders over $100 and reasonable shipping rates for smaller orders.
  • We have recently established a partnership with Ottawa Pianos so that you may pick up your order at their Bank Street store (1412 Bank St.) – at no extra charge!
  • uOttawa students and faculty can choose to pick their orders up at the music department office – at no extra charge!

Many thanks in advance for your support over the upcoming year. With your help, we will see this year through and will be able to continue to be the outstanding resource and classical hub for Ottawa musicians – indeed musicians throughout Canada!

With kindest wishes,

Gary, Tina, Sheilah and
everyone here at The Leading Note

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